This page is maintained by the Replyflow team to set out the rules for using our service.
Terms of Use
Last updated: July 10, 2026
Acceptance of terms
- By signing up or using Replyflow, you agree to these Terms of Use and our Privacy Policy.
- If you do not agree, do not use the service.
- We may update these terms from time to time; continued use after changes means you accept the updated terms.
What we provide
- A dashboard to view Google Business Profile reviews.
- AI-generated reply suggestions based on your brand voice settings.
- Tools to post replies manually or automatically, depending on your settings.
- We do not guarantee that every reply will be perfect, on-brand, or accepted by Google.
Your responsibilities
- You must have the right to manage the Google Business Profile you connect.
- You are responsible for reviewing, editing, and approving any reply before it is published.
- You may not use the service to post spam, fake reviews, harassment, or content that violates Google's policies or applicable law.
- Keep your account credentials secure.
Prohibited use
- Do not attempt to access data or accounts you do not own or have permission to manage.
- Do not reverse-engineer, scrape, or abuse the service APIs.
- Do not use the service to generate misleading, defamatory, or illegal content.
Limitations and disclaimers
- The service is provided 'as is' without warranties of any kind.
- We are not liable for indirect, incidental, or consequential damages arising from your use of the service.
- Google may change or limit access to the Google Business Profile API at any time; we are not responsible for those changes.
- This is a software tool, not a legal, marketing, or compliance advisory service.
Contact us
Questions about these terms? Reach out at legal@reviewpulse.ai.