This page is maintained by the Replyflow team to set out the rules for using our service.

Terms of Use

Last updated: July 10, 2026

Acceptance of terms

  • By signing up or using Replyflow, you agree to these Terms of Use and our Privacy Policy.
  • If you do not agree, do not use the service.
  • We may update these terms from time to time; continued use after changes means you accept the updated terms.

What we provide

  • A dashboard to view Google Business Profile reviews.
  • AI-generated reply suggestions based on your brand voice settings.
  • Tools to post replies manually or automatically, depending on your settings.
  • We do not guarantee that every reply will be perfect, on-brand, or accepted by Google.

Your responsibilities

  • You must have the right to manage the Google Business Profile you connect.
  • You are responsible for reviewing, editing, and approving any reply before it is published.
  • You may not use the service to post spam, fake reviews, harassment, or content that violates Google's policies or applicable law.
  • Keep your account credentials secure.

Prohibited use

  • Do not attempt to access data or accounts you do not own or have permission to manage.
  • Do not reverse-engineer, scrape, or abuse the service APIs.
  • Do not use the service to generate misleading, defamatory, or illegal content.

Limitations and disclaimers

  • The service is provided 'as is' without warranties of any kind.
  • We are not liable for indirect, incidental, or consequential damages arising from your use of the service.
  • Google may change or limit access to the Google Business Profile API at any time; we are not responsible for those changes.
  • This is a software tool, not a legal, marketing, or compliance advisory service.

Contact us

Questions about these terms? Reach out at legal@reviewpulse.ai.